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Telecommunications


Telecommunications Infrastructure

Sophisticated, Cost-Effective Telecom Infrastructure Supports Contact Center Growth


A World Leader in Advanced Telecommunications:

Home to the world’s first long distance telephone call, Ontario has been at the forefront of technological advances ever since; an important advantage in an industry that’s becoming increasingly technology-driven.
  • Local and long distance lines are 100% digitally switched

  • Long distance trunk lines are 100% fibre optic

  • Service is unsurpassed in terms of reliability and “self-healing” network recovery.
Ontario is a World Leader In:
  • ISDN and ATM technology

  • Fibre ring technology

  • Dynamic routing

  • High capacity Internet access

  • Seamless voice, video and data links with major U.S. carriers

  • Full common channel signaling (CCS-7) capability

  • The development and marketing of digital microwave transmission, satellite communications services and data distribution networks

  • The design and manufacture of voice, data and video telecommunications.
Telco Competition Helps Keep Costs Low:
  • State-of-the-art infrastructure plus competition among the telcos add up to big savings for Ontario contact centers

  • Ontario’s four major carriers—Bell Canada, Sprint Canada, Allstream and Telus Communications—offer one-stop shopping for companies looking to set up contact centers.
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